Our Privacy Policy 

Privacy Policy ​

Welcome to VoltiE.us, the official website for VoltiE PowerUp Electric Vehicle Chargers. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in compliance with applicable United States and European Union (EU) data protection laws, including the General Data Protection Regulation (GDPR) for EU residents and relevant U.S. privacy laws.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you interact with our website. This information may include, but is not limited to:

• Contact Information: Name, email address, postal address, and phone number.
• Account Information: Username, password, and other registration details if you create an account.
• Payment Information: Credit card or other payment details, if you make purchases through our site (processed securely via our payment partners).
• Inquiries and Correspondence: Any information you provide when contacting us for support or inquiries.

b. Non-Personal Information

We may also collect non-personal information automatically through the use of cookies and other tracking technologies, including:

• Usage Data: Information about your browsing activities on our website, such as pages visited, links clicked, and the date and time of your visit.
• Device Information: Details about your device (e.g., browser type, operating system, IP address).

2. How We Use Your Information

We use your information to:

• Provide and Improve Our Services: Process transactions, manage your account, and respond to inquiries.
• Personalize Your Experience: Tailor content and advertisements to your interests.
• Communicate with You: Send service-related announcements, updates, and marketing communications (you can opt-out of marketing emails at any time).
• Ensure Security: Monitor and safeguard our website from unauthorized access or malicious activities.
• Comply with Legal Obligations: Meet regulatory requirements and enforce our terms of use.

3. Legal Bases for Processing (EU Residents)

If you are an EU resident, our processing of your personal data is based on one or more of the following legal grounds:

• Consent: Where you have provided explicit consent.
• Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party.
• Legal Obligation: Compliance with a legal obligation.
• Legitimate Interests: Processing is necessary for our legitimate interests, provided that such interests are not overridden by your rights and freedoms.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors and service providers who assist us in operating our website, processing payments, and conducting our business (subject to confidentiality obligations).
• Legal and Regulatory Authorities: When required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your user experience.
• Analyze website usage.
• Deliver personalized content and advertising.

Most web browsers are set to accept cookies by default. You can adjust your browser settings to decline cookies; however, this may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security measures are perfect or impenetrable; therefore, we cannot guarantee complete security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

For EU Residents:

Under the GDPR, you have the right to:

• Access: Request access to your personal data.
• Rectification: Request corrections to inaccurate or incomplete data.
• Erasure: Request the deletion of your personal data (subject to legal limitations).
• Restriction: Request the restriction of processing your data.
• Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
• Objection: Object to the processing of your personal data.
• Withdraw Consent: Withdraw your consent at any time if processing is based on consent.

To exercise these rights, please contact us using the contact details provided below.

For U.S. Residents:

While U.S. privacy laws may not grant the same rights as the GDPR, we are committed to protecting your privacy and providing you with control over your personal information. You may contact us to inquire about your personal data and request corrections or deletions, where applicable.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. When transferring data from the EU to non-EU countries, we take appropriate measures (such as Standard Contractual Clauses) to ensure that your data remains protected.

10. Children’s Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us so that we may promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date and notify you through our website or by other appropriate means. Your continued use of our website after such changes constitutes your acceptance of the revised Privacy Policy.

Disclaimer: This Privacy Policy is provided for informational purposes only and does not constitute legal advice. You should consult with a qualified legal professional to ensure that your Privacy Policy complies with all applicable laws and regulations.

Thank you for choosing VoltiE.us. We value your privacy and are committed to protecting your personal information.